Operations Management Essays

Operations Management Essays Operations Management Essay Operations Management Essay Sunderland Business School Level: MModule: Operations Management Module Code: PGBM03Module Leader: Tom Cuthbertson Issue Date: 26th July 2011Return Date: 16th August 2011 Contribution to Module Assessment 100% This is an individual assignment. Work submitted must adhere to the University policy on Cheating, Collusion and Plagiarism. Introduction If Marketings function is to identify the needs of customers, then it is Operations Management which has the role of providing the required products or services in a way that satisfies the criteria imposed by the market. Efficient operation of this function is therefore important if the organisation is to be successful. An understanding of the main operational tasks is an essential starting point in this process. Assignment Select an organisation, or a department of an organisation, of which you have experience and critically assess the operational methods and strategies adopted to provide the product(s) in a way that give(s) maximum satisfaction to the customers or clients. A good answer will identify the criteria applied by the customer in assessing satisfaction i. e. the order-winning and order-qualifying criteria. You should a)define the principal operations tasks to satisfy these criteria b)analyse the process strategies and procedures employed to ensure that these tasks are carried out as effectively as possible. The organisation may not have an operations/production department defined in such terms, but it will still produce something for the use of somebody. The report, excluding appendices, should be not more than 3000 words in length. For your guidance, it will consist of: a)an introduction in which you say who the organisation is and what your and your department’ s contribution is to the organisation. )An accurate description of who the customers are they may be external or internal and what they expect from the output in terms of the broad market criteria discussed in the recommended text (Slack). From this, using the models in the text, you should be able to identify what the operations objectives are. This should then suggest the sort of process that ought to be operating. (The different process types and their ability to meet the range of operations objectives are explained at length in the module material). )You should then describe the process in these terms and explain how and why it helps or hinders in the achievement of the operations objectives i. e. its ability to supply a product which meets the customer’s needs. This is the essential analysis that shows your ability to apply the module content to your experience. d)Having analysed the process, describe what changes you feel ought to be made – if any – and explain why these are necessary in terms of improving the ability to meet the operations objectives. You may like to give some guidance on the feasibility of the changes, how they ought to be implemented, a cost benefit etc. etc. , where these are possible. Assessment Your work will be assessed against the following criteria: 1. Knowledge – Your work should show a knowledge of the module content. 2. Understanding – Your report should demonstrate an understanding of operations management. 3. Insight – Your report should show an ability to analyse the operation in the light of the module content and your own reading. 4. Clarity – Your report should be well structured and clearly presented. You should include a short list of references to support your observations and assertions. This assignment is intended to give you an opportunity to show that you are apable of applying your knowledge of operations management, not only in describing the issues faced by the organisation, but also in explaining them and justifying your proposed actions to improve them. You are invited to review all the models and concepts that we have discussed. Tom CuthbertsonModerated by Dr Tie Xu Module Leader PGBM03 Operations Management – Assignment Business Report Structure – 3000 words +/- 10% Size 12 font, spacing 1. 5, include word count. Report Presentation Front Sheet – Nam e / Student Number / Programme / Module / Date Table of Contents Introduction Main Body of Report – Analysis of theory and practice related to this organisation or company Conclusion and Recommendations References 10 to 20 Appendix – not included in word count Use Turnitin and submit Turnitin report with your hard copy of assignment. Typical distribution of word count could be; 500 words Introduction 2000 Main body analysis 500 Conclusion and Recommendations PGBM 03 Module Assessment Grading Criteria First Class (70 – 100%) A creative and original response to the assignment brief. Critically reflecting on perceived theory and experiences. Wide and appropriate use of sources (theory and practice) based on reading and experiences. Report written fluently, with evidence of a highly developed capacity to structure work systematically and argue logically. Merit (60 – 69%) Comprehensive knowledge of concepts and theories. Appropriate application of theory and experience to the assignment brief. Ability to inter-relate concepts and ideas. Some originality in approach and awareness of scope and limitations. Report systematically structured and coherent. (50-59%) Evidence of knowledge of concepts and theories. Attempts to relate and balance theory and practice. Main issues addressed appropriately. Mainstream texts and lecture notes used. Work presented in a structured form but arguments weak in places. (40-49%) Evidence of uncritical knowledge of main concepts and theories. Limited attempts to relate theory and practice relaying on personal opinion or assertions. Limited evidence of reading. Presentation and structure weak in several places. Fail (0 – 39%) Some knowledge of main concepts and theory but major omissions and / or misunderstandings. Style and structure weak and overly descriptive. Considerable limitations in ability to perceive the relationship of theory and practice. Limited reading.

The Best Speeches from Shakespeares Henry V

The Best Speeches from Shakespeares Henry V As it has been argued that, among the best Shakespeare plays, the Henriad (a four-play cycle containing Richard II, Henry IV Parts One and Two, and Henry V) is the crowning achievement of the Immortal Bards incredible career. There are many reasons why fans laud  the Henry plays above the others, including the remarkable character arc; the astute blend of humor, history, and family drama; and the awesome array of battle scenes. For fans of Henry V, another reason to admire this work is that it contains some of the most powerful monologues in the English language. Listed below are three of the best speeches delivered by King Henry: Once More Unto the Breach In this scene, Henry V and his small band of English soldiers have been battling the French. Theyve gotten roughed up pretty good, and some of them are ready to give up, but when Henry delivers this motivational speech, they take charge once more and win the day. Note that, contrary to a common misconception, the first line of this speech is not Once more into the breach. Once more unto the breach, dear friends, once more;Or close the wall up with our English dead.In peace theres nothing so becomes a manAs modest stillness and humility:But when the blast of war blows in our ears,Then imitate the action of the tiger;Stiffen the sinews, summon up the blood,Disguise fair nature with hard-favourd rage;Then lend the eye a terrible aspect;Let pry through the portage of the headLike the brass cannon; let the brow oerwhelm itAs fearfully as doth a galled rockOerhang and jutty his confounded base,Swilld with the wild and wasteful ocean.Now set the teeth and stretch the nostril wide,Hold hard the breath and bend up every spiritTo his full height. On, on, you noblest English.Whose blood is fet from fathers of war-proof!Fathers that, like so many Alexanders,Have in these parts from morn till even foughtAnd sheathed their swords for lack of argument:Dishonour not your mothers; now attestThat those whom you calld fathers did beget you.Be copy now to men of grosser blood,And teach them how to war. And you, good yeoman,Whose limbs were made in England, show us hereThe mettle of your pasture; let us swearThat you are worth your breeding; which I doubt not;For there is none of you so mean and base,That hath not noble lustre in your eyes.I see you stand like greyhounds in the slips,Straining upon the start. The games afoot:Follow your spirit, and upon this chargeCry God for Harry, England, and Saint George! Upon the King The night before the most monumental battle in the play, Henry looks upon his sleeping soldiers and contrasts a kings life of pomp and ceremony with the emotional life of a commoner. Upon the king! let us our lives, our souls,Our debts, our careful wives,Our children and our sins lay on the king!We must bear all. O hard condition,Twin-born with greatness, subject to the breathOf every fool, whose sense no more can feelBut his own wringing! What infinite hearts-easeMust kings neglect, that private men enjoy!And what have kings, that privates have not too,Save ceremony, save general ceremony?And what art thou, thou idle ceremony?What kind of god art thou, that sufferst moreOf mortal griefs than do thy worshippers?What are thy rents? what are thy comings in?O ceremony, show me but thy worth!What is thy soul of adoration?Art thou aught else but place, degree and form,Creating awe and fear in other men?Wherein thou art less happy being feardThan they in fearing.What drinkst thou oft, instead of homage sweet,But poisond flattery? O, be sick, great greatness,And bid thy ceremony give thee cure!Thinkst thou the fiery fever will go outWith titles blown from adulation?Will it give place to flexure and low bending?Canst thou, when thou commandst the beggars knee,Command the health of it? No, thou proud dream,That playst so subtly with a kings repose;I am a king that find thee, and I knowTis not the balm, the sceptre and the ball,The sword, the mace, the crown imperial,The intertissued robe of gold and pearl,The farced title running fore the king,The throne he sits on, nor the tide of pompThat beats upon the high shore of this world,No, not all these, thrice-gorgeous ceremony,Not all these, laid in bed majestical,Can sleep so soundly as the wretched slave,Who with a body filld and vacant mindGets him to rest, crammd with distressful bread;Never sees horrid night, the child of hell,But, like a lackey, from the rise to setSweats in the eye of Phoebus and all nightSleeps in Elysium; next day after dawn,Doth rise and help Hyperion to his horse,And follows so the ever-running year,With profitable labour, to his grave:And, but for ceremony, such a wretch,Win ding up days with toil and nights with sleep,Had the fore-hand and vantage of a king.The slave, a member of the countrys peace,Enjoys it; but in gross brain little wotsWhat watch the king keeps to maintain the peace,Whose hours the peasant best advantages. St. Crispins Day Speech This is the most famous monologue from Henry V, and with good reason. These inspiring lines are delivered to the rabble of brave English soldiers who are about to go into battle (the famous Battle of Agincourt) against thousands of French knights. Outnumbered, the soldiers wish they had more men to fight, but Henry V interrupts them, declaring that they have just enough men to make history. Whats he that wishes so?My cousin Westmoreland? No, my fair cousin;If we are markd to die, we are enowTo do our country loss; and if to live,The fewer men, the greater share of honor.Gods will! I pray thee, wish not one man more.By Jove, I am not covetous for gold,Nor care I who doth feed upon my cost;It yearns me not if men my garments wear;Such outward things dwell not in my desires.But if it be a sin to covet honor,I am the most offending soul alive.No, faith, my coz, wish not a man from England.Gods peace! I would not lose so great an honorAs one man more methinks would share from meFor the best hope I have. O, do not wish one more!Rather proclaim it, Westmoreland, through my host,That he which hath no stomach to this fight,Let him depart; his passport shall be made,And crowns for convoy put into his purse;We would not die in that mans companyThat fears his fellowship to die with us.This day is calld the feast of Crispian.He that outlives this day, and comes safe home,Will stand a tip-toe when this day is namd,And rouse him at the name of Crispian.He that shall live this day, and see old age,Will yearly on the vigil feast his neighbors,And say To-morrow is Saint Crispian.Then will he strip his sleeve and show his scars,And say These wounds I had on Crispians day.Old men forget; yet all shall be forgot,But hell remember, with advantages,What feats he did that day. Then shall our names,Familiar in his mouth as household words-Harry the King, Bedford and Exeter,Warwick and Talbot, Salisbury and Gloucester-Be in their flowing cups freshly remembred.This story shall the good man teach his son;And Crispin Crispian shall neer go by,From this day to the ending of the world,But we in it shall be remembered-We few, we happy few, we band of brothers;For he to-day that sheds his blood with meShall be my brother; be he neer so vile,This day shall gentle his condition;And gentlemen in England now-a-bedShall think themselves accursd they were not here,And hold their manho ods cheap whiles any speaksThat fought with us upon Saint Crispins day.